Are you an independent contractor? How do you market your services and negotiate your fees?
Interpreters and translators who are independent contractors spend most of their professional development hours learning about vocabulary, ethics, court and medical protocols, translation technologies, etc. Little or no time honing their negotiation skills.
Negotiation has become glamourized in recent years. Popular TV shows would lead us to believe that successful contract negotiations are about forcing opponents into submission, or worse, blackmailing them until you get what you want.
But contract negotiation in the real world couldn’t be more different. In fact, the best strategies for negotiating contracts actually rely upon empathy, creativity, and the ability to listen – a far cry from the scenes we see in media.
But what does negotiating contracts successfully actually entail, and which contract negotiation strategies will help you reach equitable outcomes for all?
Let’s talk contracts: A non-disclosure agreement (NDA), also known as a confidentiality agreement (CA), confidential disclosure agreement (CDA), proprietary information agreement (PIA), or secrecy agreement (SA), is a legal contract or part of a contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes, but wish to restrict access to. Doctor–patient confidentiality (physician–patient privilege), attorney–client privilege, priest–penitent privilege and bank–client confidentiality agreements are examples of NDAs, which are often not enshrined in a written contract between the parties.
Make sure you comb your contracts with a fine tooth comb. Personally, I have always started extremely high when negotiating rates and/or fees. Leave yourself plenty of room to negotiate down. It is rare to negotiate up these days, so know exactly what is the lowest rate you are willing to accept.
Let’s talk strategies: “Understanding the value that your product drives for your customer over and above your competition is the most important factor. You should estimate a dollar value improvement that your customer will gain from using your product/services and build a negotiating strategy that prices at a point that fairly shares this value. Being accurate, credible and showing how they will realize the value will result in a win.” – Doug Fuehne, Pricefx
“I approach negotiations with a win-win mindset, not as a contest of wills. By aligning interests rather than opposing them, I build mutual respect and trust. This approach works as it accelerates decision-making, fosters lasting partnerships and ensures that a deal worth making is one both sides are proud of. True influence in negotiation is when opportunities follow you.” – Praneeth Kudithipudi, Sacumen
“You must listen as well as you lead. It’s important to be confident in your expertise and communicate the value you offer, but don’t forget to remain open to the perspectives, questions and even critiques that a prospect may bring to the table. The more intentionally you listen, the more you’ll truly understand their needs and the better suited you’ll be to identify exactly how you can help them overcome obstacles to success.” – Susana Cabrera, Parsec Automation
“When negotiating, leading with value rather than personal ego is essential. The goal should be to create a winning opportunity for both parties. To do that successfully, it’s vital to listen and talk less so you can source the other party’s pain points to build trust and spot the right ways to create a win-win situation. Trust will always close more deals faster than pressure ever will.” – Wayne Elsey, The Funds2Orgs Group
It’s common to attach emotion to certain deals, especially when you’ve been nurturing them for a long time.
However, it’s important not to let your personal feelings take over when negotiating a contract. Rather than focusing on how certain objections make you feel, you should place emphasis on the facts of the situation instead.
This is because emotions can distract us from the most substantive matters within a negotiation. They can also make us more susceptible to manipulation and hinder our rational thought process. This can make it even more challenging to gain what the business needs from a negotiation.
Pointers: Listen and understand the counterparties position. Be empathetic and human. Don’t sell yourself short.